Specialised Services: Workplace Investigations
Independant Workplace Investigation Services
At Coast to Country HR, we provide professional, independent workplace investigations to help businesses manage risk, meet Fair Work obligations and uphold a respectful workplace culture.
Whether you're dealing with alleged misconduct, bullying, discrimination or serious performance concerns, we offer structured and confidential investigation services tailored for small, mid and large sized organisations, especially those operating in regional cities and rural areas across Australia.
Learn more below about how Coast to Country HR specialist investigators approach these often complex and delicate issues; with care, consideration and confidentiality.
Providing in-person workplace investigation and HR support to Newcastle, the Hunter Valley, Port Stephens, Port Macquarie, the Mid North Coast, the North Coast, Tamworth, Orange, the Central West, Sydney and surrounding regions across NSW, with comprehensive online services available to complete rinvestigations to full professional standards.
Providing in-person workplace investigation and HR support to Newcastle, the Hunter Valley, Port Stephens, Port Macquarie, the Mid North Coast, the North Coast, Tamworth, Orange, the Central West, Sydney and surrounding regions across NSW, with comprehensive online services available to complete remote investigations to full professional standards.
When Is An Investigation Needed?
A formal investigation may be required when:
- A grievance, complaint or allegation of misconduct is raised
- There are reports of bullying, harassment, or discrimination
- You need to demonstrate procedural fairness in decision-making
- Workplace conflict has escalated and needs an objective view
- Your team lacks internal HR capability or the issue involves senior staff
- A complaint is made against a senior leader, executive or Board member
- Multiple or repeated complaints are raised, creating wider organisational risks
Restoring Your Workplace After an Investigation
The Investigation may just be the first step.......
A workplace investigation is only one part of the process. At Coast to Country HR we focus on what happens next; helping your business return to stability, rebuild trust and move forward with confidence.
Every workplace is different. Depending on the outcomes of the formal investigation or complaint, the severity of the issues and the unique operations of your business, we tailor our support to fit your needs.
Our post-investigation services include:
- Recommendations to ensure compliance and improvement to processes
- Multiple options for performance management or exits from the business if required
- Rebuilding trust between staff, leaders and teams
- Restoring day to day operations with psychological safety in mind
- Resolving tensions through mediation or facilitated conversations
- Setting clear expectations and communication pathways
- Coaching leaders to demonstrate fairness, transparency and accountability
We combine professionalism with a respectful approach, ensuring all participants feel cared for during the process, while employers receive clear, practical advice.
Whether the matter involves your team, senior staff, Board members or multiple complaints, our goal is to restore workplace culture, maintain psychological safety and support long term resilience for your team.
Partner with Coast to Country HR for trusted guidance that helps your workplace move on from conflict and return to normal operations.
How Your Workplace Benefits from Our Investigations
- Promote psychological safety across the workplace
- Support leaders to handle sensitive issues with confidence
- Ensure compliance with Fair Work and workplace legislation
- Minimise risks of future claims or disputes
- Rebuild trust and strengthen workplace culture
- Provide clear recommendations for process improvements
- Help teams return to normal operations sooner
- Deliver legally defensible outcomes that stand up to scrutiny
- Reduce disruption and maintain business continuity
Coast to Country HR - Trusted Investigators
Why Coast to Country HR?
Not Sure Where to Start?
Why Coast to Country HR?
- Deep expertise in employee relations and workplace dynamics
- Specialist knowledge of HR compliance, Fair Work and workplace law
- Independent, discreet and empathetic investigators focused on outcomes
- Cost-effective solutions that maintain quality and minimise risk
Our Team
Not Sure Where to Start?
Why Coast to Country HR?
Above all, our investigators pride themselves on being fair and compliant, the foundation of best practice workplace investigations.
We combine expertise in psychological safety with a trusted, independent approach to deliver clear, comprehensive and legally defensible outcomes.
Employers can be confident we meet compliance obligations w
Above all, our investigators pride themselves on being fair and compliant, the foundation of best practice workplace investigations.
We combine expertise in psychological safety with a trusted, independent approach to deliver clear, comprehensive and legally defensible outcomes.
Employers can be confident we meet compliance obligations while protecting people, minimising risks and restoring workplace trust.
Not Sure Where to Start?
Not Sure Where to Start?
Not Sure Where to Start?
Let’s have a confidential chat about your situation.
We’ll help you assess whether a formal investigation is the right step, or if a less formal resolution approach may be more suitable.
Our goal is to give you clear options, practical advice and peace of mind.
Contact details are below.